Understanding and managing listening problems

Listening problems are mild hearing loss and auditory processing problems. Many children experience recurrent ear disease that contributes to fluctuating mild hearing loss. Although mild, this hearing loss can create significant social and psychological issues. Children who have experienced a lot of middle ear disease can have trouble processing what they hear even though their hearing may be okay. Further, many people without a history of ear disease also experience auditory processing problems. We have developed resources to help understand and manage communication and emotional issues related to listening problems. Around 10% of people are likely to experience listening problems and many are not aware they do. Among Aboriginal people, between 30% - 60% of people can be affected. We have developed resources for both children and adults around these issues.

Supporting Employees who have a Hearing Loss

The high proportion of hearing loss among Aboriginal people makes this an indispensable tool for those working in training and employment support targeting this group. It outlines

  • * supporting workers with hearing loss.
  • * how to handle phone communications.
  • * how to create a easy listening environment .
  • * managing workplace safety .
  • * improving training .
  • * recruitment and retention .
  • * understanding cross cultural issues.

Listening, Learning and Work

Being hard of hearing at work can make life hard especially for those who experience hearing loss, as well as their work colleagues. This book explores the experiences of having a hearing loss and what can be done to create a more productive and comfortable work environment despite it. It focuses especially on the experience of Indigenous Australians who, like many other indigenous people around the world, have higher incidences of hearing loss problems.

Reviews of this book

'Listening, Learning and Work is an enlightened blend of groundbreaking research, facts, case studies, insightful reflections and most importantly, strategies !' Julie Nielson Teacher for the Hearing Impaired

'Dr Howard's book provides a highly readable account of the subtleties and difficulties that develop between Indigenous clients with hearing loss and those who work with them...the utility of this book goes beyond the contexts of training and employment and will inform the practice of many professions.'

Dr Beryl Buckby Psychologist

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